Our commitment

DSI promises that every standard order will ship within 10 days of order receipt. We make it happen consistently because we deal direct with our customers and work closely with manufacturing partners to adhere to this order turnaround commitment. It is the fastest in the industry.

Standard or custom orders - we specialize in both!

DSI is the nation's largest single source provider of high quality material storage, delivery and handling equipment for the healthcare and related industries. We offer superior prices on brand name products for both basic and specialty material handling items that are used in your Pharmacy, Central Supply, Surgical Areas and Emergency Room.

In addition, a significant portion of our business involves special orders and special projects, such as complete storage and cabinet systems for surgical units, major cart purchases and new wire track systems. Our team of well trained and experienced sales people is available to provide on site value added consultation and product support in the selection and installation of our more specialized and custom order products.

So what's the price?

We understand that all the great customer care in the world still can't make up for a "bad" price. Our pricing is competitive and reflects our value added philosophy.

Major distributors, enrolled Group Purchasing Organizations (GPO's) and Buying Groups all have on-line access to pricing. Please see our Customer Log-in under our Products page to access our on line catalog with prices. We welcome new Dealers, GPO's and buying groups that would like to join the DSI team. Please see our Groups / Alliances page for more information.

If you are a new customer, our sales representatives are happy to provide price information to you via telephone or email. To email us with a product price question, please use our Feedback Form. Include the item number(s) and we will get back to you quickly! Or call us at 800-393-6090 and ask for sales.

Now... the www.dsidirect.com standard order process

We are moving in the direction of on-line orders, but for now, we still rely on the fax to accept all orders. Here is a brief look at how an order becomes a delivery with www.dsidirect.com.

New Customers - please review our Policies and Procedures
first!

STEP ONE: Identify the products you wish to buy using either our on-line catalog or catalog we have shipped to you as a guide. Make sure to write down the product numbers.

STEP TWO: Prepare a purchase order that includes the following:

• PO Number
• DSI vendor information
• Bill to Address (an address to send the invoice)
• Ship to Address (where you want the product to go)
• A list of the items being ordered, identified by the item number and product description
• Color: If a color needs to be specified, please do
• The price for each item
• Please total the PO

We will add freight and sales tax, if applicable

STEP THREE: Fax us the order @ 800.300.4540.

Credit cards:
Payment by credit card is accepted (Visa, MasterCard, Amex).

www.dsidirect.com email confirmation service:

If you have provided an email address, we will automatically issue confirmation of your order when it is placed with the
manufacturer(s)!

For more information on our order policy, please see
Terms & Conditions.