Terms & Conditions

 


ACCEPTANCE

All orders are subject to acceptance of terms and conditions of sale, regardless of the form in which submitted. All orders are subject to price prevailing at date of shipment.

PAYMENT TERMS

We require a minimum order of $50.00. Terms are 2% 10, Net 30 days, FOB shipping point (subject to credit approval). Freight, taxes and handling charges are not subject to discount. An annual service charge of 18% (1 .5 % monthly) will be assessed on past due accounts.

SHIPMENTS

All shipments will be FOB shipping point.  If goods are damaged when received, buyer must declare such damages at time of receipt of merchandise, directly on the shipping documents and claim must be filed immediately with the transport company. If after the receipt of merchandise, concealed damage is discovered, buyer must immediately notify delivering carrier requesting an inspection. The inspection report should be used to support buyer's claim against the carrier. Any claim for damage or shortage must be filed by the buyer with the delivering carrier. Unless a preferred routing is specified at the time of the of order, shipment will be made by the best way, transportation prepaid and added to the invoice. For COLLECT shipments, buyer will be fully responsible for all damages and claims.

RETURN POLICY

Merchandise will not be accepted for return unless specifically authorized by DSI, Inc.  Products accepted will be subject 25% restocking charge plus freight. This charge will be reduced by 10% with reorder.  Returns must be shipped prepaid and returned within 15 days of the original receipt of shipment.  Product must be returned in the original packaging. Items of special design, accessories and parts are not returnable.  All goods returned damaged will not be accepted. The original purchaser must provide the following information:

  1. Original Purchase Order number
  2. DSI Invoice number
  3. Model number and description of the item to be returned
  4. Quantity to be returned
  5. Reason for return and quantity to be returned.

Errors in processing by DSI, Inc. or defective merchandise are not subject to restocking charge.

LIMITED WARRANTY

DSI sells a variety of products, with varying warranties. Please check with our sales or customer service department for specific details on the warranties that come with the products being purchased.

 

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